This Policy was last updated on February 20, 2012.
The Website is owned and operated by Interactive Innovation Group, Inc. a Delaware corporation, and subject to the following Policy. Interactive Innovation Group, Inc. is committed to protecting your privacy online. Interactive Innovation Group is referred to herein as “IIG,” “we,” “us,” and “our;” the terms “you” and “your” when used in this Policy means any user of the Website.
Except as limited below, we may use or disclose your information for business reasons in whatever manner as we see fit.
To ensure the highest quality experience, we may use third-parties to operate certain portions of our Website and other services. If you grant permission, information collected from you may be shared with such third-parties.
In order to better provide you with content and access to products and services, we collect two types of information from you: personally identifiable information, including, but not limited to your name, address, and information submitted in creating your Account and Panjo Profile (together “Personally Identifiable Information”) and non-personally identifiable information. Our primary goal in collecting information from you is to provide an enjoyable and customized experience while using our Website.
Personally Identifiable Information: We may use Personally Identifiable Information you provide in a limited number of ways. We may use your Personally Identifiable Information to (i) complete a transaction related to a Listing Item, (ii) provide you with information about us, (iii) enhance or update the Website; (iv) review your account to determine whether other Listing Items may be of interest to you; (v) conduct another transaction you request; (vi) compile demographic statistics about our users; (vii) make a record of your visit and log your IP address, the date and time of your visit to the Website, the Listing Items accessed, and the type of browser used; (viii) use in connection with business-related matters. We may also on occasion combine information about you that we have with information we obtain from other parties to enhance our ability to market to you Listing Items that may be of interest to you.
Demographic data also may be collected at our Website through the use of third-party tools. We may review the actions of the visitors of our Website on an aggregate basis to determine customers’ preferences. We also may conduct research on our visitors' demographics, interests, and Listing Items viewed based on the information collected in connection with use of our Website. We may use this data to tailor the visitor’s experience at our Website, to improve our marketing and promotional efforts, to statistically analyze Website usage, to improve our product offerings, service offerings, and to customize the content, layout, and/or services provided on our Website. We may receive reports from third-party ad servers, content servers, or web site analysis agents that tell us how many ads were presented and clicked upon or what content was served or viewed.
Referral: If you choose to introduce a friend to Panjo, or buy a Listing Item for a friend, we will ask you for your friend's name and/or email address. We will automatically send your friend a one-time email with the Listing Item you purchased for him or her or inviting him or her to visit the Website. Panjo stores this information for the sole purpose of sending this one-time email, sending their Listing Item, and tracking the success of our referral program. A referred friend may contact us at firstname.lastname@example.org to request that we remove their information from our database.
Though we will make every effort to preserve user privacy, pursuant to the terms of this Policy, we also may need to disclose Personally Identifiable Information when required by law or if we have a good-faith belief that the action is necessary to comply with a pending judicial proceeding, a court order or legal process served on us or to protect our rights or the rights of others, to fight fraud, identity theft, to ensure the integrity and operation of our business and systems, or to protect the rights, property or safety of the Website, our employees, shareholders or others.
We may provide you with the opportunity to voluntarily complete surveys, which may be collected by an authorized third-party. If you do not wish to participate in a survey, simply decline to participate when asked.
We may track customers' traffic patterns throughout their online session, including which pages, information, and advertisements a customer views while using our Website and what Listing Items they view and/or purchase. We may use your IP address to diagnose problems with our servers, software, to administer our Website, and to gather demographic information. We may share aggregated statistics about pages viewed on our Website, sales, and other shopping information with third-parties.
We may use and allow others to use web beacons in the operation of our Website. A web beacon is an industry-standard, often transparent graphic image usually no larger than a 1x1 pixel that is placed on the Website. Web beacons allow us to track responses or actions by users who view certain advertisements and to count the number of times that users visit the pages of our Website and may be used by both us and third-parties for the purpose of providing personalized media, determining which advertisements are most effective on our Website, and for targeting future advertising campaigns. We may also include web beacons in email messages or promotional newsletters for detecting whether the messages have been opened or if you performed any actions after opening them.
In order to most efficiently serve you, the purchase of Listing Items utilizing credit card transactions may be handled by established third-party banking, processing agents and distribution institutions. They may receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order, if applicable.
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use your Personally Identifiable Information. The Website has industry-standard security measures in place to protect the loss, misuse, and alteration of the information under our control, and we make good faith efforts to store your Personally Identifiable Information in a secure operating environment. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your Personally Identifiable Information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. If we provide you with a user name and password to access portions of the Website, we disclaim any responsibility for a breach of privacy as a result of your willingly or inadvertently disclosing your user name and password to others.
We believe that you should have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information on your Panjo Account. We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Website. In addition, your information, even if deleted from a current database, may still exist within an archived database, as we periodically backup information.
As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the Website.
As a condition of creating a User Account and Profile with Panjo, we may on occasion send you Administrative and Promotional emails. We will send you information regarding your account activity, purchases, as well as updates about our products and promotional offers. You cannot opt-out of Administrative Emails. "Administrative Emails" relate to a User's activity on the Website, and include emails regarding a particular User's account, requests or inquiries, and purchases of Listing Items.
You may, however, opt out of Promotional Emails. Promotional Emails advertise Listing Items including exclusive sales and other offers, and/or the products and services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by e-mailing us at email@example.com or by hitting the “unsubscribe” button at the bottom of any of our e-mails, or by opting out of Promotional Emails within your User Account.
By using our Website, you consent to our collection and use of this information in accordance with the terms set forth in this Policy.
This Website site is intended for use by persons over the age of 18. We do not seek to collect information about children under the age of 18. No information should be submitted to or posted on this Website by users under 18 years of age. We encourage parents to take an active role in their children's use of the Internet, and to inform them of the potential dangers of providing information about themselves over the Internet. If you are the parent or guardian of a child under 18 years of age and believe that he or she has disclosed Personally Identifiable Information to us, please contact us at firstname.lastname@example.org so that we may delete the child's information.
Our Website is accessible around the world. By visiting the Website and providing your information, you acknowledge and agree that your information can be stored for the purposes identified in this Policy. We process and store your information in North America and your information may be stored on servers located outside your residential jurisdiction and which may have less stringent privacy practices than your own. If you access the Website from outside the United States, your usage of the Website constitutes consent to the transfer of your data outside of your country and to North America.
California law permits our customers who are California residents to request certain information regarding our disclosure of personal information to third-parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com or write to us at: Interactive Innovation group, Inc. (d/b/a Panjo), 413 West Channel Road, Santa Monica, CA 90402.
If you have any comments or questions, you may send an e-mail to firstname.lastname@example.org or write to us at: Interactive Innovation Group, Inc. (d/b/a Panjo), 413 West Channel Road, Santa Monica, CA 90402.